Frequently Asked Questions
Everything you need to know about shopping with C&K
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging to be eligible for a full refund.
Which payment methods do you accept?
C&K accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How do I contact customer support?
Our team is available via the 'Contact Us' page or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.